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Support Manual

SSL Manager

SSL (Secure Sockets Layer) is a technology that provides protection for you and your customers by encrypting sensitive information during online transactions. Each SSL certificate contains unique information about the owner and verifies the identity of the certificate owner when it is issued. This is a means of verifying the reliability of your website and protecting information such as credit card numbers and bank accounts when you’re customers purchase goods from your website.

Most people have seen SSL protection in the form of a lock at the bottom of their browser window. Certification instills confidence in your consumers by verifying the domain name, issue, and the existence of your business.

The SSL Manager in cPanel will allow you to generate SSL certificates, signing requests, and keys. Before accessing any of these options, you must purchase a certificate from a company such as VeriSign: http://www.verisign.com/ssl/index.html VeriSign offers several plans at varying costs – the following numbers are for a two year plan.

Secure Site: $695
Secure Site with EV (Extended Validation): $1790
Secure Site Pro: $1790
Secure Site Pro with EV(Extended Validation): $2695

Have purchased an SSL Certificate through your host or individually, click on SSL manager to access three options.


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To install the certificate, follow these steps.

1. Generate a private key for you domain by clicking on Private Keys (KEY)

2. Select your domain name from the dropdown box and click on the Generate button.


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3. Generate a CSR by clicking on the Certificate Signing Requests link.

4. Complete the CSR generation form.


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5. In Company Division, put the field that your company operates under such as web design or online/commerce.

6. The pass phrase is the password you will use to manage the certificate.

7. Click on the Generate button to generate the CSR.

8. You will receive the generated certificate in an email. Save the information in a .txt file and name it csr.txt.

9. With a CSR, now you can request an SSL certificate and install it. Click on the CRT link under SSL Manager.

10. Cut and paste the text from the CRT file to the text box on your screen.

11. Hit the “upload” button to generate the certificate. After performing this last step, your website should be secure.


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Resellers of Hosting Connecticut, LLC. may reproduce this manual on their sites.